Returns & Exchanges

At Online For Equine, we want you and your horse to be completely satisfied with your purchase, which is why we offer a straightforward 28-day return policy for all unused items in their original packaging. Please ensure that all equestrian apparel and equipment are free from dirt or horse hair to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to download and print the returns form, ensuring you include your order number and reason for the return.

• 2.
  Package Your Items

  Securely pack the items in their original packaging with all tags attached; please ensure horse rugs and boots are clean and dry to comply with health and safety regulations.

• 3.
  Ship to Our Warehouse

  Affix the return label and drop your parcel off at any authorized courier point; we recommend using a tracked service for high-value items like saddles or riding boots.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5-7 working days back to your original payment method.